Term and Conditions

At Z Man Games Store, we’re passionate about bringing the best gaming experiences to strategists and gamers worldwide. These terms are designed to create a fair and transparent relationship between us and our valued customers.

1.1 Access and Account

You may access most areas of our website without registering. Certain features may require account creation. You are responsible for maintaining the confidentiality of your account credentials.

1.2 Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

1.3 Intellectual Property

All content on this website, including text, graphics, logos, and game descriptions, is the property of Z Man Games Store or our suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2.1 Product Information

We specialize in:

• Board Game Supplies
• Card Games (including Trading Card Games and Collectible Card Games)
• Casual Games
• Children’s Games
• Accessories
• B2B offerings

We strive to provide accurate product descriptions and images. However, minor variations in packaging or components may occur.

2.2 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices due to market conditions, though such changes will not affect confirmed orders.

2.3 Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you and provide a refund for that item.

3.1 Order Process

Placing an item in your cart does not reserve that product. Orders are only confirmed when we send an order confirmation email.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

3.3 Order Processing

Orders typically require 1-2 business days for processing before shipment. During high-volume periods, processing may take slightly longer.

4.1 Shipping Areas

We ship globally except to Asia and certain remote regions. If your location is not serviced, we will notify you during checkout.

4.2 Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 business days after shipment.
• Free Shipping: Available on orders over $50 via EMS. Delivery within 15-25 business days after shipment.

Delivery times are estimates and may be affected by factors beyond our control, including customs processing.

4.3 Delivery

You are responsible for providing accurate shipping information. We are not liable for delays due to incorrect addresses or recipient unavailability.

5.1 Return Policy

We accept returns and exchanges within 15 days of delivery. To be eligible:

• Items must be unused and in original packaging with all components
• Opened Trading Card Game and Collectible Card Game products cannot be returned unless defective or incorrect

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days of delivery
2. Include your order number and reason for return
3. Wait for authorization and instructions
4. Ship items using a trackable method

Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive the return. Original shipping fees are non-refundable.

5.4 Defective or Incorrect Items

If you receive a defective or incorrect product, contact us immediately. We will provide a prepaid return label and send a replacement at no cost to you.

6.1 Account Security

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

6.2 Accurate Information

You agree to provide current, complete, and accurate information for all transactions.

6.3 Legal Compliance

You agree to comply with all applicable laws and regulations regarding your use of our website and purchase of our products.

Z Man Games Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Our total liability for any claim related to your purchase shall not exceed the purchase price of the products in question.

We are not responsible for delays in delivery due to circumstances beyond our reasonable control, including but not limited to customs delays, natural disasters, or carrier issues.

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website. Continued use of our site after changes constitutes acceptance of the modified terms.

These Terms and Conditions are governed by the laws of the state of Mississippi, United States. Any disputes shall be resolved in the courts of Jackson County, Mississippi.

Thank you for taking the time to review our Terms and Conditions. We appreciate your trust in Z Man Games Store and look forward to bringing many enjoyable gaming experiences to your table!

Happy Gaming,
The Z Man Games Store Team 🎲